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CityCat accessibility: wheelchairs, mobility scooters and hearing loops

Accessibility on Brisbane CityCats: up to six wheelchair and scooter areas, hearing loops, ramps and what to watch for at low tide.

A river ferry leaving a white wake on the Brisbane River, with city towers on the far bank.
Photo by Michael Marais on Unsplash
In this story
  1. On board
  2. At the terminals
  3. Assistance animals
  4. The double-decker boats
  5. Closed terminals
  6. More

Short answer: Brisbane CityCats are built for wheelchair and mobility scooter access, but terminal ramps can be steep at low tide.

On board

According to Brisbane City Council, CityCats have:

  • wide gates and ramps
  • up to six designated wheelchair and mobility scooter areas
  • augmented hearing loops
  • onboard toilets and open decks
  • wheelchair and pram access

At the terminals

Many ferry terminals are fully accessible, and Translink lists which ones. Ramp gradients at terminals can change with the tide, so take extra care at low tide. Check which terminal you need before you travel.

Assistance animals

Assistance animals are allowed. They must be accredited under the Guide, Hearing and Assistance Dogs Act 2009 and identified with a Translink Assistance Animal Pass or interstate accreditation.

The double-decker boats

The council's description of Kurilpa II, christened in 2022, included a clear viewing pane below the front-deck handrail so passengers in mobility devices and children can see out. See double-decker CityCats explained.

Closed terminals

Bulimba terminal is closed from 9 November to mid-December 2026.

More

Checked against Brisbane City Council pages on 2 November 2026. Services, rules and closures can change, so confirm with Translink and the council before you travel.

Sources: Brisbane City Council, accessibility information; Brisbane City Council, CityCat services and CityCat and ferry services; Inside Local Government, 18 December 2022.

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